Shipping Policy

A legal disclaimer

All jewellery is carefully prepared and packaged by hand.

Ready-to-ship items are typically dispatched within 2-3 working days.
Bespoke or made-to-order pieces will be dispatched within the agreed timeframe discussed at the point of order, usually between 4-8 weeks from the date of purchase.

You will receive confirmation once your order has been dispatched.

All orders are sent via Royal Mail.

Depending on the value of your item, your order will be sent using:

This ensures your jewellery is delivered safely, securely, and with appropriate insurance coverage.

Royal Mail Tracked: Typically 1–3 working days
Royal Mail Special Delivery: Guaranteed next working day (for items dispatched Monday–Thursday)

Please note that delivery times are estimates and may vary during busy periods.

I currently do not post outside of the UK.

All items are fully insured while in transit according to the service used. Jewellery is packaged discreetly for security.

Shipping costs are calculated at checkout and reflect the service used and the value of the item.

If your order has not arrived within the expected timeframe, please contact us at [Your Email Address].

Royal Mail considers items lost:

We will assist you in resolving the issue as quickly as possible.