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Privacy Policy

A legal disclaimer

At T&T Bespoke, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, place an order, or interact with us.

By using this website, you agree to the terms outlined in this policy.

We may collect the following types of personal information:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed securely via third-party providers)

  • Details relating to bespoke commissions or redesign projects

  • Any information you include in contact forms or emails

  • Automatically Collected Information

  • IP address

  • Browser type and version

  • Pages visited and time spent on the website

  • Cookies and usage data

  • How We Use Your Information

  • We use your information to:

  • Respond to enquiries and provide quotes

  • Process and fulfil orders

  • Create bespoke jewellery pieces

  • Communicate about your order or project

  • Improve our website and services

  • Send marketing communications (only where you have opted in)

  • Comply with legal obligations

What to include in the Privacy Policy

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full card details.

​Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Payment processors

  • Delivery and courier services

  • IT and website service providers

  • Legal or regulatory authorities where required

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and commissions

  • Meet accounting and legal obligations

  • Resolve disputes

When no longer required, data is securely deleted or anonymised.

Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

Your Rights

Depending on your location (including the UK and EU under GDPR), you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at Niamh@ttbespoke.co.uk

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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